Appointments

lady_examRing our main reception number on 01257 514240 to book an appointment. You may also call into the surgery to make appointments. You can make routine GP appointments online, you will need to register for this, contact our reception for details.

If you do not require an urgent appointment you are requested to contact the surgery after 9.30am

 

Routine appointments are for those whose condition is not urgent and can wait until the next routine appointment is available. Routine appointments are usually available to book in advance and you may ask to see the clinician of your choice (subject to availability).

Routine appointments can be booked directly with the surgery or online. Do not book a routine appointment if you feel your case is urgent.

 

Urgent appointments are available for urgent conditions that require assessment the same day or can not wait until the next available routine appointment.  You may not be able to see the clinician of your choice.  Urgent appointments must be booked directly with the receptionist.  The doctors require that the receptionist ask you some questions to prioritise your case, please co-operate with this as it is necessary.

Urgent appointments are only released on the day and can not be pre-booked. As urgent appointments are at the end of each clinic session we can not negotiate appointment times, you will need to attend at the time given. You are requested to ring before 10.00am for an urgent appointment.  You must tell the receptionist if you require an urgent appointment otherwise you may be offered a routine appointment.

 

How you can help us:

  • Be on time for your appointment
  • Tell us if you need to cancel (you can cancel any appointment online, contact reception to register for this)
  • Call before 10.30am for a home visit 
  • Call as early as possible for an urgent appointment 

If your appointment is for an annual review with the Practice Nurse please arrange this appointment in good time as these are non-urgent appointments and can be booked well in advance to avoid delay.

 

 

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