Suggestions, comments, complaints

We welcome suggestions and comments and take any complaints seriously.


Suggestions and comments:

  • You can talk to a member of staff

  • Inform us via our website

  • Complete a suggestions slip in the surgery

  • Join our patient group



  • You can speak to our Patient Liaison Advisor who is trained to help you with your concerns. Please ask for our advisor at reception.
  • You can speak to a member of staff.
  • You can speak to the Practice Manager or Assistant Practice Manager.
  • You can write to the Practice Manager:    Caroline Bassett, Practice Manager, Coppull Medical Practice, 5 Acreswood Close, Coppull, Chorley, Lancashire, PR7 5EN.  Email:

Complaints leaflet





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