Suggestions, comments, complaints

We welcome suggestions and comments and take any complaints seriously.

 

Suggestions and comments:

  • You can talk to a member of staff

  • Inform us via our website

  • Complete a suggestions slip in the surgery

  • Join our patient group

 

Complaints:

  • You can speak to our Patient Liaison Advisor who is trained to help you with your concerns. Please ask for our advisor at reception.
  • You can speak to a member of staff.
  • You can speak to the Practice Manager or Assistant Practice Manager.
  • You can write to the Practice Manager:    Caroline Bassett, Practice Manager, Coppull Medical Practice, 5 Acreswood Close, Coppull, Chorley, Lancashire, PR7 5EN.  Email: CSRCCG.acreswood-surgery@nhs.net

Complaints leaflet

 

 

 

 



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website