Complaints and feedback

We welcome suggestions and comments and take any complaints seriously

Suggestions and comments:

  •     You can talk to a member of staff
  •     Inform us via our website 
  •     Complete a suggestions slip in the surgery
  •     Join our patient group

Complaints:

  • You can speak to a member of staff.
  • You can speak to the Practice Manager or Assistant Practice Manager.
  • You can write to the Practice Manager: Caroline Bassett, Practice Manager, Coppull Medical Practice, 5 Acreswood Close, Coppull, Chorley, Lancashire, PR7 5EN.
  • Email: lscicb-csr.acreswood-surgery@nhs.net 

Complaint patient information leaflet

NHS Friends and Family

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Page last reviewed: 07 July 2026
Page created: 24 June 2026