Coppull Medical Practice is looking to recruit a permanent medical receptionist to work 25.5 hours per week. 

Will be required to work Monday to Friday between the hours of 8am & 6.30pm. Shifts will be AM or PM on a rota basis, occasional additional hours may be required. Some late finishes may be possible due to the nature of the role.

Annual salary: £11045.58

Responsibilities and Duties

Duties will include being the first point of contact for patients, carers and other healthcare providers both on the telephone and the front reception desk. Using the computerised care record and appointment system to navigate patients to the most appropriate clinician. Dealing with queries from patients is a significant element of this role which includes liaising with clinicians and other healthcare providers.

Qualifications and skills

The successful candidate will be a confident communicator with excellent customer service skills with previous experience in a public facing role. They will need to be a team player, ensuring that they are flexible and committed to the smooth running of the reception team. Confidence with computer skills is essential, although training will be provided on the practice clinical system. At times this will be a challenging role and it is important to have the ability to remain calm under pressure. The successful candidate can expect to work in a busy, diverse role that requires the ability to multitask and work well with change and new challenges.

Immediate start available.

 If you are interested in applying for this role please be advised final shortlisted applicants will be invited to spend a day with our reception team as part of the recruitment process.

 Please complete the application form and email to csrccg.acreswood-surgery@nhs.net

 Closing date: Friday 16th August 2019.

 We reserve the right to close early if a suitable applicant is found.

Application form

Job Description

Personal Specification